17-05-2022 12:10
I am going to be switching over my landline number from PSTN managed by NowTV to VOIP managed by Sipgate.
For this I need to fill out a Certificate of Authentication to give Sipgate written permission to request from NowTV permission to transfer my PSTN landline number over to their VOIP service.
For this I need a street address for nowTV as the process is done via the standard mail.
I have found this address for NowTV on the internet.
NowTV Head Office
The Hub 1st Floor
Grant Way
Isleworth
TW7 5QD
Is this the correct address or is there a better address for NowTV?
I tried telephoning NowTV's customer service who was utterly useless who said there is no street address for nowTV at all. When telling them I need a street address to do this switch, the response was basically tough luck.
To change over your line from PSTN to VOIP you need to fill out this form that requires a street address for your current provider. Can someone help me here. Or should I just use that above address?
You cannot say to someone we won't let you switch away from us by not giving out the required information.