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Anonymous User
Not applicable

NOWTV can't cancel or find Kids Membership

Hello, I was just trying to cancel my NOW Kids membership as I no longer use it but I've been unable to find it in the list alongside my Entertainment and Movies Pass. Is it hidden somewhere or can I get it cancelled through this forum? Thank you.
1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Kids Membership and Entertainment Membership has merged into one package and bill.

 

Under My Account > Manage Account > Bills & Payments can you see any up & coming bills for your Kids Membership where it should hopefully only show an Entertainment Membership bill to pay.

 

https://help.nowtv.com/article/we-are-making-some-changes 

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1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Kids Membership and Entertainment Membership has merged into one package and bill.

 

Under My Account > Manage Account > Bills & Payments can you see any up & coming bills for your Kids Membership where it should hopefully only show an Entertainment Membership bill to pay.

 

https://help.nowtv.com/article/we-are-making-some-changes