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NOWTV Sky Sports Pass

Why does it say “We can't process your order right now, but we don't want you to miss out, so we're giving you temporary access to this Pass. Please try again later when we should be back up and running” for my sky sports pass. I cancelled this a month ago. Will I get charged?

2 Replies



Under what circumstances are you getting this message, and on what device?


Are you trying to restart  the Sports Pass, or to not restart it?

Please bear in mind that generally we are all customers like you, and so can’t help with billing or other queries that only Now can answer. We can try to point you in the right direction though.

The pass was set to cancel a week ago and it’s saying this on my passes on all devices. It’s still letting me watch Sky Sports