@Anonymous User Hello 🙂
The code could have expired but jumping on live chat should resolve this. 🙂
https://help.nowtv.com/article/voucher-code-not-working
- Click the link.
- click the blue "get in touch" button
- Select "anything else" and you will be able to get on to live chat.
I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂