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Karl-F
Community Manager
Community Manager

NOW Account Help and Information

 

How do I create a NOW Account?

If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.

 

How do I use My Account?

We've changed the way My Account looks. See this link here for more information

 

How do I apply a voucher on My Account?

You can apply vouchers through the My Account section. Follow our Help Article for a step by step guide.

 

NOW voucher code not working?

If you have any issues applying your voucher code, check out these common errors and see what you can do about them.

 

How do I change my card or billing address?

All this can be done in the My Account section. See this link here for more info.

 

How do I cancel my membership?

If you ever wish to cancel your membership just head to the My Account section and click cancel next to the membership you no longer want. Remember you can always reactivate this membership in the future.

 

I've cancelled but I'm still being charged?

If you are still being charged after cancelling you may have another NOW TV account. Have a look at this article to help you out in this situation.