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Tom8585
Advocate

My bill

Why has my bill increased from £25 to £35 when I was sent an email saying if I did nothing when my contract renewed it would stay the same but it’s now £35 so increased by £10 why ??????

2 REPLIES 2
redchiz1
Champion 2

No idea and nobody else posting here will be able to help either. Call the support team on 0330 332 3050.

Jayach
Elite 3

As I understand it the email says if you do nothing you will move onto a rolling contract at your previous price, so did you possibly contact Now, and they took that as starting a new contract?