My bill

[Ray26]

My bill 

Is not due until Friday the 18th yet I just went to change channel and it's saying oops it looks like you don't have a membership but the money is not due until the 18th of Feb not sure what to do 

[gavs82008 · Accepted solution]

@Ray26 

What membership(s) do you have?

What channel were you trying to watch?

[Ray26]

It's my sport channels that I am not receiving that the moment

[gavs82008]

@Ray26 

So what channel were you switching to? 

[Ray26]

I was try to switch from sky sports news to sky sports main event or sky cricket

[gavs82008]

@Ray26 

Do you have an active sports membership within your account?

https://www.nowtv.com/gb/account/membership

[Ray26]

Yes but is up for renewal on Friday the 18th it still won't let me access the main event or gold channel

[gavs82008]

@Ray26 

Gold channel you need an entertainment membership.

Is it a sports month membership you have or is it a mobile membership?

[Ray26]

No it's just all sport's channel's

[gavs82008]

@Ray26 

So is it a month membership or mobile membership? 
Both are monthly payments.