Moving house, restarting contract with remaining flatmates.

[Anonymous User]

Hi ,

I will be leaving the house where I am named on the contract for, the current tenants will want to continue our agreement with fab fibre on a monthly contract.

As contracts can't be transferred we see we will need to set up a new contract, all monthly contracts come with a £60 setup and £5 delivery fee, both of which we know wouldn't be necessary, what's the best way of going about contuing this contract without new setup fees?

[gavs82008]

@Anonymous User 

Your best to call the broadband team to sort this out.

https://help.nowtv.com/get-in-touch/now-broadband-calls/switching-to-now-broadband-or-moving-home

NOW Broadband Members can call us 8am–8pm, 7 days a week.

03300 412518

[Anonymous User · Accepted solution]

Yeah, NowTv seems pretty useless for this use case: The only option is to cancel the current, and wait 10-14 days as well as paying £60 for a new setup. Despite the only difference being account holder moving out.