08-08-2018 13:21
I’ll be moving home in September and not too sure what procedures I need to be take to move the box with me.
Do I need to let Now tv know?
Thanks!
Solved! Go to Solution.
08-08-2018 13:52
Hi @Anonymous User
If you are not with nowtv broadband and with another broadband provider then there is no need to notify nowtv about moving home when using the nowtv boxes.
When you move into your new home, just scan for new networks in the box menu settings and pick your Router SSID and enter the router password into the nowtv box.
If you are a nowtv broadband customer, then go to My Account on here and select "Broadband and Calls" and click on the moving home section which should show a telephone number to contact the nowtv broadband team about your house move.
08-08-2018 13:52
Hi @Anonymous User
If you are not with nowtv broadband and with another broadband provider then there is no need to notify nowtv about moving home when using the nowtv boxes.
When you move into your new home, just scan for new networks in the box menu settings and pick your Router SSID and enter the router password into the nowtv box.
If you are a nowtv broadband customer, then go to My Account on here and select "Broadband and Calls" and click on the moving home section which should show a telephone number to contact the nowtv broadband team about your house move.
08-08-2018 13:59
That’s great Schnapps,
thanks for your help!
16-10-2019 13:19
I need to contact nowtv to get my broadband moved to new address but can’t find contact number
16-10-2019 13:25
Hi @Anonymous User
Have you gone into your My Account (person icon if using a mobile phone) section whilst logged in on here, then go to the Broadband & Calls section, then scroll down the page until you see Moving Home, then click on it until the telephone number appears on screen to call.
16-10-2019 13:38
16-10-2019 13:45
Hi @Anonymous User
Telephone number for the NowTV Broadband Team contained in this screen shot below.
Don't know why you can't see this telephone number under your account (unless you are logged in with a different non Broadband account ?).