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Anonymous User
Not applicable

‎08-07-2020 15:56

Moving home or cancellation

Hello,

 

I going to move from England to Scotland, I have a Broadband at home (£18) and contract, but in Scotland this service is not available, Could I cancel my broadband without pay any penalties? 

And If I have to pay, How much will be? I think 3 months leave on my contract.

Or if I accept fast fibre in my new home, Have I got to pay the installation again?

 

Thank you!

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2 REPLIES 2
schnapps
Legend 5
Legend 5

‎08-07-2020 15:59

Hi @Anonymous User 

 

You will need to ask these questions directly to the NowTV Broadband Team.

 

Their telephone number can be found under My Account > Broadband & Calls whilst logged in on here (keep clicking on the Moving Home section until the telephone number appears on your screen).

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Anonymous User
Not applicable

‎08-07-2020 16:08

Yes, the number to call is 0330 041 2480. 

0