27-07-2019 16:16
I was just checking my account as wanted to cancel my movie pass and under my movie passes it says that the rate is £undefined and valid until 20th July 2099? It wont let me cancel - any help please ?
27-07-2019 16:30
Hi @Anonymous User
I am assuming you are trying to check and cancel your pass by going to My Account > Passes & Vouchers whilst signed in on here.
Perhaps there is a glitch and maybe try a different internet browser with the ad blocking software disabled or try your browser in a Private Window or Incognito mode.
Otherwise see if live chat can assist you further.