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Anonymous User
Not applicable

Movie pass rate £undefined valid until 20th July 2099 ??

I was just checking my account as wanted to cancel my movie pass and under my movie passes it says that the rate is £undefined and valid until 20th July 2099?  It wont let me cancel - any help please ?

 

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

I am assuming you are trying to check and cancel your pass by going to My Account > Passes & Vouchers whilst signed in on here.

 

Perhaps there is a glitch and maybe try a different internet browser with the ad blocking software disabled or try your browser in a Private Window or Incognito mode.

 

Otherwise see if live chat can assist you further.

 

https://help.nowtv.com/get-in-touch/