27-10-2020 9:08
I have had my NOW stick for 1 month now and only used the Entertainment Pass. I have just had £11.99 taken from my bank account.Is this a monthly fee for the NOW stick or have I been charged for something. I did cancell the free Entertainment pas that came with the purchase but did not access the film pass. I am not ok with Technology. Please help.
Thank you
Pete
Solved! Go to Solution.
27-10-2020 9:35
@Anonymous User
You have 2 options, fill out a incorrect charge form for a refund or Live chat
https://account.nowtv.com/payments/query/incorrect-charge
Live chat
https://help.nowtv.com/article/how-to-submit-a-complaint
27-10-2020 9:35
@Anonymous User
You have 2 options, fill out a incorrect charge form for a refund or Live chat
https://account.nowtv.com/payments/query/incorrect-charge
Live chat
https://help.nowtv.com/article/how-to-submit-a-complaint
30-10-2020 8:41
Thank you.