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Anonymous User
Not applicable

Monthly Sports Pass Refund

Hi, NowTV, 

 

With The F1, Golf, and Football cancelled for the foreseeable future any chance on getting a refund for the monthly pass which costs us £33.99 a month. Love the service but since there's no sport on there seems like the best way forward would be to refund the people who have recently been charged their monthly sub, right? 

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Most likely right, best option go onto Live chat and try get a refund. 

 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks. But apparently to the T&C they're not illegally obligated to provide a refund despite them not being able to provide the service I'm paying for. Couldn't make it up really. I expect this post will be deleted soon. 

gavs82008
Legend 5
Legend 5

@Anonymous User 

What about a goodwill gesture of extending the pass as mentioned in other posts that something they can't do? 

 

This whole thing is beyond a mess and rightly so for those purchasing monthly passes for select content are screwed!

FYI that I do not work for NOW, just a NOW customer trying to help