Money taken from account

[Anonymous User]

Please can you help . I need to speak to someone as money has been taken from my bank account . I have not authorised this or even ordered a pass . 

[gavs82008]

@Anonymous User 

Did you sign up to a free trial? If you did you will have automatically been charged at the end of that trial. 

If not try getting in touch with a Now TV staff member. 

https://help.nowtv.com/article/how-to-submit-a-complaint

[Anonymous User]

I have tried 5 times on chat . It times out.
What number do I call

[gavs82008]

@Anonymous User 

There is no customer service number for TV passes, only broadband. 

Try logging a fault using the form 

https://help.nowtv.com/complaints/tv

[Anonymous User]

Try googling “nowtv make a complaint”. The chat to advisor button seems to jump the queue.