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redchiz1
Expert 3

Re: Migrating Now Tv from BT

‎13-05-2022 16:40

OK, well I imagine when your service ceases with BT and you can longer pay them for your NOW TV service then it will simply stop? In which case start a separate one in conjuration with your NOW broadband account and take it from there. 

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Pandora
Mentor

Re: Migrating Now Tv from BT

‎13-05-2022 17:50

I spoke to BT again and it turns out there had been a glitch in closing my account & they hadn't quite shut it down properly, this apparently had caused my Now account to still register as being a BT broadband acct.

This has now been resolved & hopefully within the next 24hrs the acct should be free of BT & able to use on Now.

Fingers crossed.

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