Membership

[Cully]

Hi, i had a 6month deal at a price, anyway i snapped my bank card and had to get  a new one, when i updated my payment method its like ive lost all my subscriptions and deal's, it now wants me to go bvack to £9.99 a month? is there anyway i can just go back on my old package?

[gavs82008]

@Cully 

Jump onto live chat and speak with staff. Make sure you click "chat online" within the green box, don't hit "get help quicker" as this is a bot. 

https://help.nowtv.com/article/how-to-submit-a-complaint

[Cully]

thanks for that ill try in the morning!