06-03-2022 12:17
Have Paid the £25.00 yet don't have access to NowTv ??
06-03-2022 12:27
Hi @Anonymous User
What NOW TV Memberships have you taken out ?
£25 per month sounds like a monthly Sports Membership.
What playback devices have you tried and is there any error message or error code ?
What happens if you go to My Account on the NOW App on your playback device and sign out and log back in with the account details used to renew your TV Membership ?
If you playback device gives you the option to delete the NOW App, then try a fresh NOW App download from your device Apps Store.
19-03-2022 18:17
@schnapps @Anonymous User
Perhaps the £25 is for Now Broadband, and Mark does not realise that Now streaming memberships are not included in this?
06-03-2022 17:54
@Anonymous User
Do you have a supported device for NOW?
https://help.nowtv.com/article/what-devices-can-i-use-to-watch-now
06-03-2022 18:09
06-03-2022 18:15
@Anonymous User
When your in the app, scroll to the bottom till you see a row of options. Go into “account” in there make sure your logged in.