cancel
Showing results for 
Search instead for 
Did you mean: 
GB1
Advocate

Membership Cancellation / Out of date card details

Hi there,

 

My Sports Monthly subscription was cancelled end of June as I had not updated my card details. I have done this now, can I please have my subscription reinstated please?

 

Many thanks,

 

GB1

Labels (1)
0 Thanks
Reply
6 Replies
gavs82008
Legend 5
Legend 5

Re: Membership Cancellation / Out of date card details

@GB1 

You will need to do this yourself within your account.

https://www.nowtv.com/gb/account/membership

FYI that I do not work for NOW, just a NOW customer trying to help
0 Thanks
Reply
GB1
Advocate

Re: Membership Cancellation / Out of date card details

I have updated the card details already. And so to the subscription?
0 Thanks
Reply
gavs82008
Legend 5
Legend 5

Re: Membership Cancellation / Out of date card details

@GB1 
If you used the link I provided that will take you to your membership options.

You'll have to reselect the sports membership you were on. 

FYI that I do not work for NOW, just a NOW customer trying to help
0 Thanks
Reply
Adam1
Newbie

Re: Membership Cancellation / Out of date card details

Hi did you ever get a response to this? I see it was posted a long time ago.

I'm in exactly the same situation now, card was compromised and had to be cancelled and I hadn't updated my new details. Seems my memberships have now been cancelled.

0 Thanks
Reply
Adam1
Newbie

Re: Membership Cancellation / Out of date card details

Hi @GB1 I've also had my memberships cancelled as card details hadn't been updated in time. Your advice was to add them again in your account? But won't this mean I'm now charged at a rate for new customers? I was paying £5.99 a month for mobile sports membership, now seems to be £10.99?

0 Thanks
Reply
redchiz1
Expert 3

Re: Membership Cancellation / Out of date card details

@Adam1 Get onto the support team using the Chat online button here, I am sure they will be happy to help. 

0 Thanks
Reply