cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Maccies subscription

My daughter won a sky sports pass for 3 months on the monopoly promotion at McDonald’s. I’ve redeemed it but I’m unable to watch sky sports on my phone or tablet. I’ve been on and deleted a device off the list but still telling me that I need to purchase a pass to watch it!
1 Reply
RoyB
Legend

@Anonymous User 

 

Go to My Account/Passes & Vouchers, and look at what Passes are shown.

 

Might the Pass be in the very top section, waiting there to be activated?

 

Or would this Pass by any chance appear as a Sky Sports Mobile Pass?

 

If so, you can only watch it on your phone, not your tablet, and you can only watch five of the 11 Sky Sports channels:-

 

See here:-

 

https://help.nowtv.com/article/sky-sports-day-week-month-pass

 

Full: All 11 Sky Sports channels

 

Mobile: 5 Sky Sports channels - Premier League, Action, Arena, Racing & News

 

But If that’s not it, please come back and tell us what you do see under Sports Passes.

Signature:-
Please do not say ‘you’ in your posting and imagine you are talking to any employees of Now. Generally, we are all customers like yourself, who can’t help with billing or other queries that only Now can answer 😞