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Anonymous User
Not applicable

Maccies subscription

My daughter won a sky sports pass for 3 months on the monopoly promotion at McDonald’s. I’ve redeemed it but I’m unable to watch sky sports on my phone or tablet. I’ve been on and deleted a device off the list but still telling me that I need to purchase a pass to watch it!
1 Reply
RoyB
Legend

@Anonymous User 

 

Go to My Account/Passes & Vouchers, and look at what Passes are shown.

 

Might the Pass be in the very top section, waiting there to be activated?

 

Or would this Pass by any chance appear as a Sky Sports Mobile Pass?

 

If so, you can only watch it on your phone, not your tablet, and you can only watch five of the 11 Sky Sports channels:-

 

See here:-

 

https://help.nowtv.com/article/sky-sports-day-week-month-pass

 

Full: All 11 Sky Sports channels

 

Mobile: 5 Sky Sports channels - Premier League, Action, Arena, Racing & News

 

But If that’s not it, please come back and tell us what you do see under Sports Passes.

Please note that I am just a customer like you, and my advice may well be worth no more than exactly what you paid for it.