Losing watch on 2 device's at same time?

[JimMidds]

While changing a device on my account I see in the small print that it says from 31 July I will only be able to watch on one device at a time instead of 2. Why is this changing? To be only able to watch 1 device at a time makes Now TV not worth the price. Has anyone else seen this? 

[streamlegally]

I just cannot believe how out of touch their streaming prices are - potentially charging people over £50 to get one stream with ads and not the best quality  -  Compares so badly with the "mouse" offering of 4 streams for £8, or one of the others with 3 streams for £8 - both of which include  movies and TV shows in the price

[gavs82008]

@streamlegally 

You can’t truly compare NOW with Disney+. 

Disney+ does not offer live TV streaming and I’m no shape of form does it offer Live sport streaming. 

To say charging £50 and comparing it to Disney+ isn’t true. Take away the sports membership then it’s worst case £25 if your unlucky to not get offers on cinema, entertainment and boost. 
Whereas for all 3 memberships I’m paying a total of £9. 

[streamlegally]

Don't need live TV streaming when the programmes are set up for on demand  -  and without having to hope for special offers you get 4 quality streams for £8  - taking out sport still leaves the offering here of  £20 plus ads for 1 stream - I was paying somewhere around £38 a month for sport, entertainment , cinema and boost, the loss of FOX followed by increasing the price of boost and cutting the basic stream to 1 was enough for me to end the lot.

[gavs82008]

@streamlegally 

Well you need to get yourself some cancellation discount. 

That’s how I’m paying £9 in total for boost, entertainment and cinema. If they wanted or expected me to pay full price at £25 they most certainly wouldn’t have a subscriber of 6+ years!

[streamlegally]

@gavs82008 

I did have cinema and entertainment at half price, a discount on sport and paid the full £3 for boost  but at the same time as losing content they upped the price of Boost and cut what was already a poor value streaming offering and added ads - If someone had 2 accounts, got entertainment on one and cinema on the other, they would have a stream of each rather then just the one and is ridiculous that they do not offer at least a stream for each package held (although that would still be poor in comparison to D and AP)

[gavs82008]

@streamlegally 

Definitely have to agree I think the move to 1 stream was mental. Didn’t see the reasoning behind it. 

Although being a customer with boost since it got introduced I wasn’t really affected. Still I think 1080p and 5.1 should be standard across all memberships retaining the 2 streams. 

That being said, 4K content needs to appear for Boost to truly be beneficial in my opinion.

[Anonymous User]

So basically every other streaming service moves forwards, and NOW Tv decided to introduce or rather remove functionality which was massively helpful. Not only now can we not manage devices but also they have taken the streams down to just 1. It's greedy, not only now is content riddled with adverts, you now want even more Monet to add multiple streams. Just absurd for a family home with multiple devices and people watching different content.

[streamlegally]

Bad enough to increase the price of boost, but then to cut the standard to one low quality stream and add ads to it

[gavs82008]

@Anonymous User 

It was a very odd decision for them to go down that route. 

Have to admit that I was already a boost customer purely for 1080p and 5.1 sound. So I was completely unaffected.

That being said, to reduce the number of streams to 1 was just plain insanity as far as I’m concerned. Not a smart move in my eyes.

[Anonymous User]

Yep. I’m happy now, I’ve taken my Sky Movies £5.99 & Entertainment £4.99, cancelled them and paid for Netflix for £9.99 (Standard, stream on 2 screens at same time plus HD) for a saving of £0.99/mth and I can now watch movies/dramas/entertainment at the same time and at the same time as my Sky Sports 😊 NOW TV greedy executives really didn’t think that through 😂

[streamlegally]

They have been offering them for £2.99 a month each - rather suggests the price increase/cut in streams/adding ads has not been an unqualified success.

[Anonymous User]

Yeah , im going to be calling time on now tv.  
So you can only watch on one device and now your going to make us watch ads too ?

But that's alright as they are giving you free kids cartoons (which i don't watch given that i don't have kids and Im in my 40s.

I think i will give disney+ and netflix a try instead of NOW tv.  

Oh and this new colour scheme is also very depressing and not easy on the eye.

[gavs82008]

@Anonymous User 

You will have 3 streams and no third party adverts if you take out Boost.

[Anonymous User]

Yes - it will cost an extra £5 

it’s almost the cost of an extra streaming service. It’s too much - they are just trying to do a cash grab . I fear they will lose out and people will go to Disney and Netflix - especially ones with 4K TVs as they have lots of 4K content . 

[superglo2012]

I am not getting anything at the moment on all 3 devices I just keep getting a message unable to complete purchase on this device please to to www now tv to choose a product or offer

[gavs82008]

@superglo2012 

Have you tried another browser? 

Still having issues, head onto live chat and speak with NOW staff. Just click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

[Anonymous User]

I'm currently on an offer price for Cinema as I'm a broadband customer. I can see from the FAQ that the price for full paying customers will be discounted so they have Boost and the total monthly price is the same. Does anyone know if those of us on an offer also get a monthly price reduction on Cinema and Boost?

[RoyB]

@Anonymous Usersaid:-

Oh and this new colour scheme is also very depressing and not easy on the eye.

Yes, a bit of a Farrow & Balls-up there….

[Anonymous User]

Seen that  - looks like I will be cancelling my subscription  - I dont need boost with its surround sound or HD - was quite happy with 2 screens at 9.99 even after they upped the prices and got rid of the discount cards... I get 4 screens with Amazon for less money and 2 screens with netflix... for comparitive prices - loosk like Disney will get a new customer because what Sky are doing is just ripping people off with this one... deffo not worth it after these changes.

[starman73]

I get 4 screens with Amazon for less money and 2 screens with netflix... for comparitive prices - loosk like Disney will get a new customer because what Sky are doing is just ripping people off with this one.

I only pay £1/month for entertainment.  There are always email offers, retention offers and offers on the website https://www.nowtv.com/offers.  I don’t think anyone actually pays £59/month for sports+cinema+entertainment+boost, do they?

[Anonymous User]

this is making me want to cancel cuz I do not wish to pay for boost I hope more people will do the same so they put it back