11-08-2018 14:04
22-12-2019 11:31
How do I get in touch with live help I'm the only 1 using the Internet in my house and it'd slower than slow daughter got me a fire stick constantly buffering your internet it's absolutely rubbish. Phoned up about this before and you sent me out a new box saying it was that we'll it's still crap now how so I talk to and adviser on live chat
22-12-2019 17:00 - edited 22-12-2019 17:02
@Anonymous User
As it’s an issue with NowTV Broadband, you can ring them on the number they gave you.
If you don’t have the paperwork handy, this is the same number that you will find under My Account/Broadband & calls/Moving Home.
But you can equally well contact Live Chat if you wish, as below.
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, haven’t set an Ad Blocker, and haven’t set Noscript on, or JavaScript off, as any or all of these things may prevent the Live Chat window appearing. Or try your usual browser in Incognito, sometimes called Private, mode.>
22-12-2019 17:01
@Anonymous User@Anonymous User
As it’s an issue with NowTV Broadband, you can ring them on the number they gave you.
If you don’t have the paperwork handy, this is the same number that you will find under My Account/Broadband & calls/Moving Home.
But you can equally well contact Live Chat if you wish, as below.
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, haven’t set an Ad Blocker, and haven’t set Noscript on, or JavaScript off, as any or all of these things may prevent the Live Chat window appearing. Or try your usual browser in Incognito, sometimes called Private, mode.>
01-01-2020 22:25
Hello
I just paid £17.99 for entertainment but I changed my mind and I would like to cancel this order and receive my money back. Please tell me how can I cancel this order. Thank you
02-01-2020 8:20
@Anonymous User
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, haven’t set an Ad Blocker, and haven’t set Noscript on, or JavaScript off, as any or all of these things may prevent the Live Chat window appearing. Or try your usual browser in Incognito, sometimes called Private, mode.>