11-08-2018 14:04
26-08-2019 17:03
My name is Junior labastide and about a hour ago I have not being to log on to my Now TV
This has occurred since there was a power cut
In fact now when I switch on my internet TV.
I am being ask to logon which I did not have to do so before
The logon process keeps rejecting my passport
My email address is
[email removed]
By the way my television is working fine
12-09-2019 11:14
Hello I need some help
13-09-2019 16:00
@Anonymous User
What help do you need? We can answer lots of questions here in the Community.
But for the real Live Chat (see above):-
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, and haven’t set an Ad Blocker, as any or all of these things may prevent the Live Chat window appearing>
22-09-2019 12:14
It won't let me update my payment details
22-09-2019 14:19 - edited 22-09-2019 14:22
@Anonymous User
See the post above yours for how to contact the real Live Chat and hopefully get this resolved.
20-10-2019 13:58
Hi trying to pay for a sky sports day pass and keeps saying Technical issues?
20-11-2019 17:04
You’ve charged my bank account, when I have cancelled my account with you guys. Need to be refunded.
20-11-2019 23:36
@Anonymous User
Only Live Chat can help you interactively here:-
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.
<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, haven’t set an Ad Blocker, and haven’t set Noscript on, or JavaScript off, as any or all of these things may prevent the Live Chat window appearing>
25-11-2019 14:27
I've played for my Wi-Fi and it's of
22-12-2019 17:04
@Anonymous User
As it’s an issue with NowTV Broadband, you can ring them on the number they gave you.
If you don’t have the paperwork handy, this is the same number that you will find under My Account/Broadband & calls/Moving Home.