to whom it may concern,
I have tried to contact multiple times about the broadband not being very helpful (the wifi get disrupted multiple times a day and stuck) in the last 5 months. I am very ###### because this problem was not resolved therefore now I would to request for immediate cancellation and a refund of the previous months and stop future payment.
Get in Touch (all the options, and the best place to start):-
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.