Live chat? Been trying for days
See if this link below works for live chat.
If the link doesn't work for you try a different internet browser with it's adblocker disabled.
Should you be still getting no joy, try sending them a message instead on the same link page.
So true. Why do such mega-rich companies screw over their ordinary customers. How refreshing it would be if they provided a decent, reliable and honest service - the sort of service they would offer an elderly relative.