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Anonymous User
Not applicable

Live Chat?

Is there a Live Chat ?
Used to be?!

Every time I think I am to Join a Live Chat it takes me to options all the time?!

'Now' - I give up !   😕 

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

Try from this link page below by clicking on the green rectangular chat on line button and not the get help quicker button that pops up.

If it doesn't open then try a different browser.

https://help.nowtv.com/article/how-to-submit-a-complaint 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Make sure you click “chat online” within the green box, sounds like your clicking “get help quicker” which is the bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Tried the above but guides me to a message contact !
..... And will answer {what looks like} via email. 

 

Anonymous User
Not applicable

* Even gives 8am - midnight opening !?

Chat to an advisor

Available 8am–midnight, 7 days a week.