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pethead65 Legend 5
Legend 5

Re: Live Chat

Hi @SCOTTANDMEGAN26

 

Thanks for your post.  You will need to contact Live Chat.  Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).

 

Hope this helpsSmiley Happy

Please click on Thanks if I've helped.
I'm a Community Contributor not staff, therefore I can help with issues about the service, but not account related issues.
If it solves the problem, please mark it as an accepted solution to help other members.
Thanks!
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Ranj-S
NOW TV Team (Retired)

Re: Live Chat

Hi @SCOTTANDMEGAN26

 

Thank you for getting in touch. It sounds very strange for you to have this many transactions in such a small period of time so I will need to look into this and send you an e-mail. Keep an eye out on your inbox.

 

Cheers

Ranj

NOW TV Team

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Norry1963
Mentor

Re: Live Chat

You didn't answer on how to do live chat , spent ages trying to find it as I have been robbed with the 2 month free pass and money taking out after 14 days spo answer the question where is live chat then ?...????????

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Norry1963
Mentor

Re: Live Chat

Would you like to email me about you stealing my money after 14 days into a 2 month free pass ? As no matter what I do live chat must be beside Shergar and Lord Lucan 

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Birgit-R
NOW TV Team (Retired)

Re: Live Chat

Hi @Norry1963

 

Thanks for your post.

 

Sorry to hear that this happened. I'll get this looked into and email you shortly.

 

Birgit

NOW TV Team

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Norry1963
Mentor

Re: Live Chat

Thanks but what a crap service if you hide live chat to deal with customer services so frustrating trying to find it but well hidden so you can't , not good enough is it 

robert3287
Advocate

Re: Live Chat

Hi I can not play any movies they say I use all my four devices and yet I can.t  play on one device they say I have paid with a pass two month nowtv sky movies please help me.robert3287

 

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Ryan-R
Community Administrator

Re: Live Chat

Hi @robert3287

 

I've just sent you an email so we can get this sorted out for you.

 

If you reply back to that email we can move on from there 🙂

 

Thanks!

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dadsmad
Advocate

Re: Live Chat

bloody furious  was typing answer to question on live chat and they cut me off within 1 min how  quick do they think some people with a disability type on their laptops

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Birgit-R
NOW TV Team (Retired)

Re: Live Chat

Hi @dadsmad

 

Thanks for your post.

 

I'm very sorry to hear that 😞 I'll get this looked into and will email you very shortly.

 

Birgit

NOW TV Team

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