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Andy Legend 5
Legend 5

Re: Live Chat

@losninos

Welcome to the forum.

If you briefly explain your problem, a member of the NOW TV Team or a community member will be able to help you out.
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lilywhyte
Advocate

Re: Live Chat

Don't use the live chat the people on there are very rude and unhelpful
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Bazmcclark1
Mentor

Re: Live Chat

hi this is mr barry clarl on the 20TH of this mouth out of my account for the move pass I would like the £9.99 put back into my account plz

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Therossco1953
Advocate

Re: Live Chat

Please will someone tell me where to click on to the Live Chat .... Every time I try to find it, I keep getting returned to the Help Forum page ... ????

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artesea Legend 5
Legend 5

Re: Live Chat

@Therossco1953 you need to search for your issue, not how to contact them. All the other help pages have the Contact Us button at the end of the articles. 

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I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
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Pb81
Advocate

Re: Live Chat

Hi 

I am in the same position as others on here and need help in cancelling, please please please help me

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Bexi85
Observer

Re: Live Chat

My now TV says I have no pass but I'm still getting charged I would like to cancel my subscription 

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MRSky
Advocate

Re: Live Chat

How can you even access the live chat people as they have charged me 4 times over for my order, need to speak to someone!

 

Is it that hard to employee a call centre Now TV!

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Sue-S
NOW TV Team (Retired)

Re: Live Chat

Hi @Bexi85

 

Thank you for your post.

 

I have emailed you directly 

 

Regards

 

Sue

NOW TV Team

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zoejyade
Mentor

Re: Live Chat

i tried finding the webchat for ages! thank-you!

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