09-03-2015 16:03
LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS.....COME ON SOMEONE PROVE ME WRONG BEEN TRYING FOR HOURS.........................................................
CAN YOU HEAR ME NOW TV CAN YOU PROVE ME WRONG YOU HAVE TAKIN MONEY FROM MY ACCT BY MISTAKE AND I WANT IT BACK....I SAID I WANT IT BACK I SAID I WANT IT BACK NOT TOMORROW NEXT WEEK ....TODAY I WANT IT BACK
Solved! Go to Solution.
13-03-2015 19:36
09-03-2015 16:57
@Anonymous User what isn't working?
Have you reached a page with these buttons?
If so is the Live Chat button grey, because it's blue for me right now?
Is the Live Chat just stuck in a never ending queue?
Is the member of staff refusing to give you what you want?
Cheers,
artesea
10-03-2015 14:04
i have never seen one of these buttons on the website can someone help
10-03-2015 14:13
07-09-2015 19:36
i tried finding the webchat for ages! thank-you!
23-04-2016 16:43
Help i have been billed since the new year and we moved in january. Its on auto renew so how about 3 months free viewing to make up for it?
26-04-2016 15:56
Hi @Anonymous User
As mentioned within our terms and conditions, any passes you have with us would auto-renew unless cancelled.
I will have a look into your account and drop you an email soon however.
Thanks
Andy
10-08-2018 14:36
I cancelled my cinema pass on the 17 th May ( expiry date 18 th may) but I am still being charged. On contacting now tv I was told unless I had a confirmation e-mail of cancellation I basically had no chance . I cancelled the pass again the other night and still have not recieved an e-mail confirming this.
I cannot for the life of me find a live chat button and am going around in circles. I've sent emails but it wasn't recieved. They have now closed the query.
Ref: 03505081. Please help me !!!
10-08-2018 14:47
Hi @Anonymous User
Here's a link for live chat.
https://help.nowtv.com/contact-us/managing-my-devices
You can find the contact us link for live chat or drop them a message by clicking on the Help option (towards top right of the forum page screen) then open the most relevant help article to your problem where on individual specific help pages there should be a blue get in touch button that you click.
23-02-2016 10:48
Can you help please !! Bought a now tv box with free sports for the month only got 1 week