09-03-2015 16:03
LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS.....COME ON SOMEONE PROVE ME WRONG BEEN TRYING FOR HOURS.........................................................
CAN YOU HEAR ME NOW TV CAN YOU PROVE ME WRONG YOU HAVE TAKIN MONEY FROM MY ACCT BY MISTAKE AND I WANT IT BACK....I SAID I WANT IT BACK I SAID I WANT IT BACK NOT TOMORROW NEXT WEEK ....TODAY I WANT IT BACK
Solved! Go to Solution.
13-03-2015 19:36
22-04-2016 9:53
@Anonymous User wrote:Hi is this the live help chat?
No Gillian, this is the NOW TV forum.
The forums 'live chat' facility (which is open between 08:00-24:00Hrs), can be accessed much more easily by using a Windows or Mac computer (not a mobile device).
Click on the following: Manage my account link.
Cheers
29-04-2016 20:27
After 4 weeks I had problems with nowtv and could not get the black box to work. And had 2mnt pass
I must have missed the business of cancelling prior to any "rolls on" automatically if it's not cancelled
prior to any 'free trial'.
My question is? Can I watch nowtv for say 1 month at time with say 2 or 3 months gap then come back
and watch nowtv for 1 month at a time (with purchased voucher pass), is that possible.
Or do I have to watch nowtv on contract basis
@Anonymous User wrote:LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS.....COME ON SOMEONE PROVE ME WRONG BEEN TRYING FOR HOURS.........................................................
CAN YOU HEAR ME NOW TV CAN YOU PROVE ME WRONG YOU HAVE TAKIN MONEY FROM MY ACCT BY MISTAKE AND I WANT IT BACK....I SAID I WANT IT BACK I SAID I WANT IT BACK NOT TOMORROW NEXT WEEK ....TODAY I WANT IT BACK
29-04-2016 20:29 - edited 29-04-2016 20:32
@Anonymous User wrote:
My question is? Can I watch nowtv for say 1 month at time with say 2 or 3 months gap then come back and watch nowtv for 1 month at a time (with purchased voucher pass), is that possible. Or do I have to watch nowtv on contract basis
No... what you require is not possible.
29-04-2016 20:29
Dear or Madam
After 4 weeks I had problems with nowtv and could not get the black box to work. And had 2mnt pass
I must have missed the business of cancelling prior to any "rolls on" automatically if it's not cancelled
prior to any 'free trial'.
My question is? Can I watch nowtv for say 1 month at time with say 2 or 3 months gap then come back
and watch nowtv for 1 month at a time (with purchased voucher pass), is that possible.
Or do I have to watch nowtv on contract basis.
Shaun Murphy
23-06-2016 15:36
hi i would just like to know how to close my account or if you could do it, that would be very helpful thank you
23-06-2016 15:37 - edited 23-06-2016 15:38
Hi @Anonymous User
To cancel your passes go to My Account > My Passes and click the grey cancel button on the appropriate pass. Live Chat can help in completely cancelling your account. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps
24-06-2016 19:11
Hi @Anonymous User
I've just sent you an email so we can get this sorted out for you, keep an eye out for it in your inbox 🙂
Thanks,
Ryan
NOW TV Team
30-06-2016 21:51
Hi, I got help yesterday on how to cancel my subscription. I have had no joy for week's. This website site is purposely trying to make it hard for anyone to cancel. This is unfair. I want now tv to cancel my subscription and don't take any more money out of my account.
30-06-2016 22:01 - edited 30-06-2016 22:04
@Anonymous User wrote:Hi, I got help yesterday on how to cancel my subscription. I have had no joy for week's. This website site is purposely trying to make it hard for anyone to cancel. This is unfair. I want now tv to cancel my subscription and don't take any more money out of my account.
Hi @Anonymous User,
Unless your NOW TV subscription is through Apple or you've received a NOW TV promotional offer through Vodafone. The easiest way to cancel your NOW TV subscriptions is by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Here's what you need to do: -
And if you need to.... The easiest way contacting 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
And just-so-everyone-knows: -
01-07-2016 12:44
Hi @Anonymous User
It's really easy to cancel your services with us.
Just follow the steps that @SeeMoreDigital has posted and follow the onscreen prompts.
If you get asked for credit/debit card details chances are you signed into the wrong account.
Thanks
Andy