09-03-2015 16:03
LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS LIVE CHAT NEVER EVER WORKS.....COME ON SOMEONE PROVE ME WRONG BEEN TRYING FOR HOURS.........................................................
CAN YOU HEAR ME NOW TV CAN YOU PROVE ME WRONG YOU HAVE TAKIN MONEY FROM MY ACCT BY MISTAKE AND I WANT IT BACK....I SAID I WANT IT BACK I SAID I WANT IT BACK NOT TOMORROW NEXT WEEK ....TODAY I WANT IT BACK
Solved! Go to Solution.
13-03-2015 19:36
12-11-2015 20:29
Hi I believe my free sky movie pass expired yeterday and I now want to cacel it. As my credit card did not process I just want to formall close off the free movie pass witgh immediate effect. Please confirm how thdsi si done?
Thanks
David
12-11-2015 20:33
Hi @Anonymous User
Thanks for your post. Easiest way would be to check it out with Live Chat. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box at the bottom of the page, this will take you to the Live Chat option.
I hope this helps, if not please re-post and a member of the NOW TV Team/forum member will get you up and running
28-11-2015 17:48
hi can you help me
i took one device off now you have removed my ios (ipad) off to, now that i got a day pass for us to watch football of our chrome cast and we cant do this has a famliy. so why when i took one of and you took two
28-11-2015 17:56 - edited 28-11-2015 17:58
@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).
Edit, have you tried pressing cast before pressing play? Unless you actually deleted the Chromecast that should still be working.
28-11-2015 18:19
Hi I want to cancel my debit card on the account and just pay as and when on a voucher instead but wont let me cancel my card.
28-11-2015 18:32
@Anonymous User it's not possible to just pay with vouchers, a card on file is required to have an active account.
28-11-2015 18:50
So will money be taken out of my account every month as I was told I can top it up and doesnt have to be every month
28-11-2015 18:57
@Anonymous User if you cancel your passes you won't be charged (I frequently drop the movie pass) and you can always use a gift card to restart them, so it's possible for your card never to be charged directly.
14-01-2016 16:10
bloody furious was typing answer to question on live chat and they cut me off within 1 min how quick do they think some people with a disability type on their laptops
15-01-2016 14:24
Hi @Anonymous User
Thanks for your post.
I'm very sorry to hear that 😞 I'll get this looked into and will email you very shortly.
Birgit
NOW TV Team