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Anonymous User
Not applicable

Legacy Combo

Does anyone know when I will be transitioned from my legacy combo account, I’m told this is the reason I cannot receive now tv boost.

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Anonymous User 

 

How were you informed of this? 

Could be worthwhile jumping onto Live chat to see if they can help out.


https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help

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4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Anonymous User 

 

How were you informed of this? 

Could be worthwhile jumping onto Live chat to see if they can help out.


https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Chat is where I found out thatas a broadband customer I won’t get boost but now they have split the tv and broadband I should be able to access boost, just wondered if there were others in my situation who had already transitioned

gavs82008
Legend 5
Legend 5

@Anonymous User 

Fair enough, glad you got it sorted to get boost added. 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Not sorted yet, waiting for my account to transition, wondered if there were others in my position?