30-10-2022 14:09
Hi
I have paid for a discounted 6 months Sports Pass. My monthly payment was due today but for some reason the payment failed. I never updated my card details but how am I able to make the payment for today?
The website keeps inviting me to pay the £33.99 non discounted payment.
Thank you
30-10-2022 14:25
Jump onto live chat and see what staff can do for you.
Make sure you click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
30-10-2022 15:03
Thank you so much gav82008. You helped me to solve my problem. Great help, cheers
30-10-2022 15:04
Super, glad you retained the sports discount. Full price is highway robbery! 😳
30-10-2022 16:16
Absolutely Legend 5. Thanks for your speedy reply. You're doing a great job on this forum! Cheers again.