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Gareth
Advocate

Landline not working

My landline does not work. 

2 REPLIES 2
chilli2
Elite

What services dont work over your land line?

 Voice ( ie phone calls)

 or

Internet ?

or

Both?

gavs82008
Legend 5
Legend 5

@Gareth 

See this link for troubleshooting and line check.
https://help.nowtv.com/article/fix-problems-with-my-phone

You need to call the broadband team. They will handle all landline issues. See below link for number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help