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Just take my money! Why are you refusing it?

Although I subscribed to a NOW Entertainment 6-month contract, every month is the same thing:

  1. Payment fails! (even though my card details are saved and I have enough money)
  2. I add my payment details again (they keep getting lost!)
  3. I have to find my way to bypass bots and chat with a real person
  4. They send me a code to restart my 6-month contract
  5. I manually have to pay it again

I've used a Mastercard and Visa and it's always the same thing.

I'm getting tired of this... NOW is the only subscription service that doesn't understand how subscriptions work.

Legend 5
Legend 5


Have you tried PayPal?

FYI that I do not work for NOW, just a NOW customer trying to help