16-06-2022 18:58
I've had email to say my payment failed yet I always pay on 23rd of each month why is it taken or attempted to take early im worried I will lose service before im paid
Solved! Go to Solution.
16-06-2022 19:03
@Anonymous User
Could be a glitch. Call the broadband team to confirm.
https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments
NOW Broadband Members can call us 8am–8pm, 7 days a week.
16-06-2022 19:03
@Anonymous User
Could be a glitch. Call the broadband team to confirm.
https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments
NOW Broadband Members can call us 8am–8pm, 7 days a week.
25-06-2022 24:58
Thanks its resolved for this month
16-06-2022 19:04
@Anonymous User
When you go to payments within your account. What does it show?
https://www.nowtv.com/gb/account/payments
16-06-2022 19:52
There’s a scam going round like this. Who was the email from? Were you invited to visit a dodgy website to make payment, so they could steal your credit card details and other personal information? Or some similar payload whereby they asked for money, or sensitive information?