Ive been charged for sports and i didnt request it. How do i get my £12 back?

[Anonymous User]

Recd an email saying I've purchased sports. Charged £12. I havent requested it. How do I get my money back? 

[Saint1976]

@Anonymous User contact live chat in the link below

https://help.nowtv.com/article/how-to-submit-a-complaint

You should also put a payment pin on your account.

https://help.nowtv.com/article/change-pin-settings