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Anonymous User
Not applicable
‎09-07-2020 16:00

Issue with payment card

I am trying to add a voucher code and it keeps coming up with the card details need updating.  I have tried 3 cards and it says the same issue constantly.  Why is this 

0
25 Replies
Anonymous User
Not applicable
‎09-07-2020 16:33

In response to Anonymous User

They're replying on twitter saying they're aware of the issue and trying to resolve.

Anonymous User
Not applicable
‎09-07-2020 16:33

have had the same payment details registered for years, tried to buy a pass. didn't work. reset pin. didn't work. tried to re-enter payment details and they kept being rejected as I couldn't enter my address details in right format... 

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Anonymous User
Not applicable
‎09-07-2020 16:40

Same here and my game kicks off in 20 minutes!

Says failed and won't let you update it.

Checked with bank and nothing wrong with my card or account.

 

0
Anonymous User
Not applicable
‎09-07-2020 16:49

In response to Anonymous User

not the banks mate its NOWtv , joke like 10 mins till ko

Anonymous User
Not applicable
‎09-07-2020 16:55

Same problem. So poor. How are NowTV not just making their Sky Sports Day pass free at this point for today? At this stage everybody has already missed the first half an hour of the Leeds v Stoke game... and counting.