19-10-2020 18:31
Is it possible to email Nowtv about a billing issue?
Solved! Go to Solution.
19-10-2020 18:37
@Anonymous User
Is the billing over TV passes or broadband?
19-10-2020 20:05
It's about the application of a voucher from talktalk to a nowtv sports pass
19-10-2020 20:17
@Anonymous User
Are you trying to apply the voucher to your account?
Do you currently have a deal running on your sports pass?
19-10-2020 20:27
@Anonymous User
The reason I ask if you already have a discount applied to your sports pass. If you do you won’t be able to apply any additional vouchers.
To apply vouchers to a certain pass that already has a discount, you need to let it run its course and then when it’s finished you can apply the voucher.
19-10-2020 20:57
Thanks I am trying to retrospectively apply a voucher code talktalk gave me, I guess it can't be done perhaps if I was able to talk to someone.
19-10-2020 21:10
@Anonymous User
No worries, was worth asking. The below link will get you to live chat.
https://help.nowtv.com/article/how-to-submit-a-complaint
19-10-2020 21:15
Oh wow thanks. Yes this is what I needed. I was not easy for me to find.
Thanks again