Hello,
Today I received an email from [email removed] saying that I my billing details for my Now TV account needed updating and that 1 payment was over due.
I tried updating my details on the website but the system was working and so, I called the number attached to the email.
Spoke to someone in Ireland who them put me through to the payment department (I think in India).
Halfway through the process, I realised that the email could be scam. Is the above email address a legitimate email address for Now TV and Broadband?
Call the broadband team using the number from this link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
However because of GDPR the email address is masked so we won’t know.
The Now Community software eats email addresses, as you will see above.
To defeat this, where you are sure that posting the email address will not be the potential invasion of privacy that this is designed to guard against, put a space in the email address you are quoting, after the @