Is anyone having a problem accessing the now broadband part of their account

[Au]

I can login to now account but can't access parts to do with broadband. I couldn't find a service available page like there used to be when I was at plus net and trying the phone the menu system is Labyrinthine. I can login, manage account but parts of the account like "broadband and calls" I get the message "Well,  that didn't go to plan, Please wait a moment and try again.". In "my payments" "payment details" TV shows up but broadband payment section message saying try later.

[schnapps]

Hi @Au 

Same here for me using Chrome browser.

Don't know if using a different browser will get past it.

Also reported by somebody over on NOW Twitter Help.

Could be a technical glitch at NOW's end if a different browser gives the same error results.

[Au]

Thanks. I've tried 2 browsers and still not working. If its stopped working for anyone and starts again maybe they can post here so I can check.

[schnapps · Accepted solution]

Hi @Au 

Back working for me now 👍.

Might be worth checking it's the same for you.

[Au]

Yep - working. Thanks for helping me know it wasn't just my account.