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Anonymous User
Not applicable

I want to swap passes from one account to another

I have two Now TV accounts.

 

The one I've been using, the email address I use to log in I no longer have access to.

 

I want to move the passes from that account to another account.

 

Is this possible?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

It is certainly something I have not tried or heard of, worth popping onto Live chat to see if it can be done. 

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@Anonymous User 

 

Unless these are very long-running passes, then since you probably won’t need actual access to that email account, why not just Cancel the current ones, let them run out on the old account, and renew on the new account?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.