I’ve been billed for it when I cancelled it ages ago now it’s took the money off me

[Anonymous User]

I’ve been billed for something and I cancelled it I want a refund I don’t want or need it

[Anonymous User]

So have I, I cancelled it before it was due and I’ve been charged anyway! I want my money back! 

[Anonymous User]

I too have same issue. I cancelled my sport pack last month and to just now find out that I have been charged again. Need my money back NowTV!!!

[Andy]

@Anonymous User@Anonymous User@Anonymous User

Welcome to the community. Best to pop onto live chat, explain what's happened and see if they can help you and sort out a refund. You can get to live chat from the Contact Us page

https://help.nowtv.com/get-in-touch

(expand the Anything Else section at the bottom for options)

I would also recommend enabling your Payment PIN in your account, this will prevent accidental or unauthorised payments in the future. To turn your Payment PIN on, go to your My Account > Payment PIN page

http://account.nowtv.com/payment-pin

[Anonymous User]

I’ve had a problem where it shows that I haven’t got any plans and I’ve still been billed I would like my money back 

[Andy]

@Anonymous User Welcome to the community. There's a link to get you to live chat on the post above yours, they are probably your best bet to get it sorted.