Hello, since it seems impossible to get in touch with Now TV is having to write this here, i keep getting a monthly direct debit taken out of my account each month for £33! And I don’t know how to cancel it, I signed up for a free 7 day free trail and cancelled it before it could even end but 2 months down the line I’m still getting money taken out of my account I want a refund and this direct debit stopped
As this is a customer forum, don't hold your breath in hope for a reply from Now TV staff.
The following link will get you to Live chat.
There is also a refund form you can fill out
@Anonymous User @gavs82008
Hello, we are sorry this has happened to you, have you managed to get this sorted by one of our Live chat Agents? 😄
If you use the links in my post one will take you directly to choose Live chat.
I Joined now tv couple weeks ago the sports package only but because of the Covid 19 virus all sports have been cancelled
So you're requesting a refund due to all sports being cancelled???? If that is the case then good luck with that lol
Use the original link I posted. That will get you to Live chat, but you need to be persistent, not a guarantee you'll get the refund