I have a Now account and can look at my services. I arranged to activate on 14 th March 22 as my old ISP contract ends a day later.
Somehow somebody cancelled my Now broadband and telephone service before it is even activated . I only found out as my old ISP ( internet service provider ) welcomed me back.
Now Customer services told me I had to re sign up which I have done but my Now account still shows my broadband and telephone service as cancelled .
It has taken two days 7 calls and three resets of my account password and one reset of the account and its still not correct after some 5 hours of work on computer and phone Can anyone help sort this out please .
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