19-09-2022 15:54 - edited 19-09-2022 15:54
After cancelling twice prior, I took screenshots of me cancelling my process for the 3rd time.
Low and behold, they are still CHARGING ME!
What is going on NOWTV? Sort it out!
19-09-2022 16:10
@Anonymous User
Nothing account related will get sorted on this forum I’m afraid.
When you went through the cancellation process did you receive email confirmation?
You’re best to jump on live chat and speak with staff directly. Just make sure you click “chat online” within the green box and not “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or send an email to support using the address in the below picture.