My credit for Broadband auto payment was expired, but I got problem to update this via mobile APP and WebPage with different cards on different days, including VISA and Mastercard. Since I am now out of UK and staying oversea, I tried to make a long distance call to the service number. But it asked me to provide a UK number to call back... my UK number not support roaming call.
Is there any email address that I can approach the customer service team?
Thank you very much for your help!!!
Solved! Go to Solution.
Thank you for your reply, that's a good way to approch them and filed a record for my delayed payment.
I just stay outside of UK for a short period of time and will come back. Also, I setup a cloud storage at my home, that's why I need to keep this connection.