09-03-2013 24:50
I can't cancel my subscription (still in the free 30 day pass) - when I click on Manage My Account as suggested, it says I have no subscriptions. I definitley have one as I can view Now TV movies on my Xbox! Help please!
17-05-2016 17:30
Hi, I have the same problem as others. I cant cancel my subscription and now I had been charged. I would like to cancel my nowtv account and have a refund!
17-05-2016 17:32
@Anonymous User wrote:Hi, I have the same problem as others. I cant cancel my subscription and now I had been charged. I would like to cancel my nowtv account and have a refund!
Please refer to my above post...
18-05-2016 11:00
i carnt cancel my subscription , its driving me mad !! I thought i had already done this only to discover i have been charged for the last 3 mths , of which my now box has not even been conected!!!!!!!!!!HELP
18-05-2016 10:45
Hey @Anonymous User
Thanks for joining us on our Forum!
I'm sorry to hear that you're having trouble cancelling your subscription. But I'll help you out 🙂
I've just sent you an email so if you could reply to that we'll move on from there.
Thanks,
Ryan
NOW TV Team
18-05-2016 11:12
i cant cancel my entertainment package
18-05-2016 11:19 - edited 18-05-2016 11:21
Hi @Anonymous User @Anonymous User
Thanks for your posts and welcome to the forum. Live Chat can help resolve issues re cancelling. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat & Email options (8am - Midnight).
Hope this helps
18-05-2016 13:06
Hi @Anonymous User
Thanks for posting!
I've just sent you an email so we can get this sorted out.
Keep an eye out for that 🙂
Thanks,
Ryan
NOW TV Team
05-10-2016 19:53
hi i need to speak to live chat but cant get into it again any suggestions plz x
05-10-2016 20:11 - edited 05-10-2016 20:12
@Anonymous User wrote:hi i need to speak to live chat but cant get into it again any suggestions plz x
Hi @Anonymous User,
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
25-06-2016 12:51
Please can someone help me cancel my subscription