09-03-2013 24:50
I can't cancel my subscription (still in the free 30 day pass) - when I click on Manage My Account as suggested, it says I have no subscriptions. I definitley have one as I can view Now TV movies on my Xbox! Help please!
18-11-2015 16:08
I have been trying to cancel because of techical issues and limited choice of movies. I have just had my account debited for another month. Each time I tried to cancel it rejected my request and offered another deal. It is ridiculous that I cannot call and have no email address to complain to
18-11-2015 16:10
Hi @Anonymous User
Thanks for your post and welcome to the forum. Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat option (8am - Midnight). There is also an option to email NOW TV on the same page.
Hope this helps
18-11-2015 19:09
Hi @Anonymous User
Thanks for getting in touch, I will send you an e-mail shortly. Keep an eye out on your inbox.
Cheers
Ranj
NOW TV Team
19-03-2013 22:05
how do i cancel my subscription?
20-03-2013 13:17
Hi lightchryo,
Sorry to hear you've decided to cancel your subscription.
Please go to the following post for cancellation steps.
Regards,
Mo
NOW TV Team
10-05-2013 24:21
I am having the same problem and would like to receive the private message these two both did so it can be resolved asap.
10-05-2013 11:19
Hi Callum738293,
Thanks for getting contact.
It sounds like you have bigned into the wrong account. This can happen when you have issues signing up to NOW TV the first time and then try again using a different email address instead of completing your original sign up. These results in two account, one of which is not complete.
If you have another email address you might have used, I suggest you use it in conjunction with out forgot username/password function on the NOW TV login page. Once you are logged into the correct account, you should have no issues cancelling your subscription.
I hope this helps,
Aaron
NOW TV Team
10-05-2013 20:02
10-05-2013 20:14
Hi mmthornton,
Thanks for your message.
I believe you may be signing into the wrong account. I have sent you a private message regarding your account.
We look forward to hearing from you.
Regards,
Leon
NOW TV Team
02-02-2015 16:01
I am having same problem, want to cancel asap