09-03-2013 24:50
I can't cancel my subscription (still in the free 30 day pass) - when I click on Manage My Account as suggested, it says I have no subscriptions. I definitley have one as I can view Now TV movies on my Xbox! Help please!
25-06-2013 13:42
Hi Me1234,
Thanks for your post.
I have sent you a private message regarding your account and your subscription.
If you have any further queries do get in touch.
Thanks
Farzana
NOW TV Team
25-06-2013 14:03
25-06-2013 14:24
Hi Me1234,
Thanks for your reply.
Any information provided would have been referring to accounts associated with the email address with this Community iD.
I have sent you another private message regarding this issue.
Thanks
Farzana
NOW TV Team
27-06-2013 7:43
27-06-2013 10:39
Hi Me1234,
Thanks for getting back in touch with us.
W're glad to hear that your issue has now been resolved.
Kind regards,
Munira
NOW TV Team
25-06-2013 13:36
Hi mylo92,
Thanks for getting in touch.
Really sorry to hear that you're having this issue.
I have sent you a private message regarding your account.
Thanks
Farzana
NOW TV Team
27-06-2013 9:30
Grrr ive tried everything and i still cant cancel it im annoyed and upset im being paid for something that i dont want to use so please can you help me cancel this silly account !
27-06-2013 10:42
Hi sammylittle1,
Thanks for getting in touch. Apologies to hear this has happened.
As I will need to further discuss your account details with us, I have sent you a private message.
We hope to have this resolved for you as soon as possible.
Regards,
Munira
NOW TV Team
03-08-2013 11:53
03-08-2013 17:32
Hi Mhkmiah1,
Thanks for getting in touch with your post, sorry to hear thta you have been charged.
As this is an account related query, I am going to send you a private message shortly.
I hope that this helps.
Regards,
Michael
NOW TV Team